{"id":26732,"date":"2024-12-20T13:45:35","date_gmt":"2024-12-20T18:45:35","guid":{"rendered":"https:\/\/www.nivii.com\/?page_id=26732"},"modified":"2024-12-20T13:45:40","modified_gmt":"2024-12-20T18:45:40","slug":"law-25-compliance","status":"publish","type":"page","link":"https:\/\/www.nivii.com\/en\/law-25-compliance\/","title":{"rendered":"Law 25 compliance"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Section&#8221; module_id=&#8221;BannerInner&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider _builder_version=&#8221;4.27.2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_slide heading=&#8221;Conformit\u00e9 Loi 25&#8243; admin_title=&#8221;agence web &#8221; _builder_version=&#8221;4.27.2&#8243; header_level=&#8221;h1&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;75px&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2024\/10\/loi-25.jpg&#8221; background_enable_image=&#8221;on&#8221; background_last_edited=&#8221;on|phone&#8221; background_image_tablet=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/10\/banniere-a-propos.jpg&#8221; background_enable_image_tablet=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Implications of Law 25 for Quebec Businesses<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>As of September 22, 2024, Law 25 has come into effect, impacting virtually all businesses in Quebec.<\/p>\n<p>This legislation aims to modernize the legal framework for protecting personal information, particularly under the Act respecting the protection of personal information in the private sector.<\/p>\n<p>Its primary goal is to enhance the privacy protection of Quebecers and strengthen public trust in businesses.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;boxes full screen&#8221; module_class=&#8221;interneColonne&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; custom_margin=&#8221;|0px||0px|false|true&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#333740&#8243; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2024\/10\/donnees-securites.jpg&#8221; custom_padding=&#8221;|0px||0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Objectives of Law 25<\/h3>\n<p>Law 25 specifically governs the collection, use, disclosure, and retention of personal information by private companies and public organizations. It is essential for businesses to comply with these new requirements to ensure data security and transparency with clients.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;BG Mobile Reorder&#8221; _builder_version=&#8221;4.27.2&#8243; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2024\/10\/aide-memoire-loi-25.jpg&#8221; width=&#8221;100%&#8221; max_height=&#8221;350px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.2&#8243; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; custom_margin=&#8221;|0px||0px|false|true&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;|0px||0px|false|true&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;premierBloc&#8221; _builder_version=&#8221;4.27.2&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Compliance Guide<\/h3>\n<p>To help you navigate the various stages of implementing Law 25, we encourage you to consult <span style=\"text-decoration: underline;\">this checklis<\/span>t provided by the Quebec government. This document outlines the obligations businesses must meet.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;disableOnMobile&#8221; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#333740&#8243; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2024\/10\/aide-memoire-loi-25.jpg&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221; Bloc Google Ads&#8221; module_class=&#8221;BlocTeaserOrange&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f6f6f6&#8243; module_alignment=&#8221;center&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;90%&#8221; max_width=&#8221;1100px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Our Services<\/h2>\n<p style=\"text-align: center;\">We can assist you with any of these steps or provide a turnkey solution for the entire process.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.27.2&#8243; width=&#8221;90%&#8221; max_width=&#8221;1100px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/07\/optimisation-page-entreprise.png&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|7px|7px|7px|7px&#8221; border_color_all=&#8221;rgba(51,51,51,0.39)&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.17)&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;130%|130%&#8221; background_color__hover=&#8221;#f16935&#8243; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/07\/optimisation-page-entreprise.png&#8221; background_enable_image__hover=&#8221;on&#8221; background__hover_enabled=&#8221;on|hover&#8221; z_index__hover=&#8221;900&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_font_size=&#8221;19px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;100px|30px|30px|30px&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; transform_translate__hover_enabled=&#8221;on&#8221; transform_rotate__hover_enabled=&#8221;on&#8221; transform_skew__hover_enabled=&#8221;on&#8221; transform_origin__hover_enabled=&#8221;on&#8221; text_text_color__hover_enabled=&#8221;on&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_text_color__hover_enabled=&#8221;on&#8221; header_text_color__hover=&#8221;#ffffff&#8221; header_3_text_color__hover_enabled=&#8221;on&#8221; header_3_text_color__hover=&#8221;#ffffff&#8221; z_index__hover_enabled=&#8221;on|hover&#8221; z_index__hover=&#8221;20&#8243;]<\/p>\n<h3>Cookie Manager<\/h3>\n<div id=\"lipsum\">\n<p>Installation of a cookie management module<strong><span style=\"color: #fa4616;\">*<\/span><\/strong>.<br \/>\n(<em>requires paid software<\/em>)<\/p>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/08\/modification-facile-info.png&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|7px|7px|7px|7px&#8221; border_color_all=&#8221;rgba(51,51,51,0.39)&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.17)&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;130%|130%&#8221; background_color__hover=&#8221;#f16935&#8243; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/08\/modification-facile-info-ov.png&#8221; background_enable_image__hover=&#8221;on&#8221; background_blend__hover=&#8221;normal&#8221; background__hover_enabled=&#8221;on|hover&#8221; z_index__hover=&#8221;900&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_font_size=&#8221;19px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;100px|30px|30px|30px&#8221; border_radii=&#8221;on|7px|7px|7px|7px&#8221; border_color_all=&#8221;rgba(51,51,51,0.39)&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; transform_translate__hover_enabled=&#8221;on&#8221; transform_rotate__hover_enabled=&#8221;on&#8221; transform_skew__hover_enabled=&#8221;on&#8221; transform_origin__hover_enabled=&#8221;on&#8221; text_text_color__hover_enabled=&#8221;on&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_3_text_color__hover_enabled=&#8221;on&#8221; header_3_text_color__hover=&#8221;#ffffff&#8221; z_index__hover_enabled=&#8221;on|hover&#8221; z_index__hover=&#8221;20&#8243;]<\/p>\n<h3>Privacy Policy Page<\/h3>\n<p>Installation\/modification of your privacy policy and terms of use<strong><span style=\"color: #fa4616;\">*<\/span><\/strong>.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/07\/auto-reponse-personnalise.png&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|7px|7px|7px|7px&#8221; border_color_all=&#8221;rgba(51,51,51,0.39)&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.17)&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;130%|130%&#8221; background_color__hover=&#8221;#f16935&#8243; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/07\/auto-reponse-personnalise-ov.png&#8221; background_enable_image__hover=&#8221;on&#8221; background_blend__hover=&#8221;normal&#8221; background__hover_enabled=&#8221;on|hover&#8221; z_index__hover=&#8221;900&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_font_size=&#8221;19px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;100px|30px|30px|30px&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; transform_translate__hover_enabled=&#8221;on&#8221; transform_rotate__hover_enabled=&#8221;on&#8221; transform_skew__hover_enabled=&#8221;on&#8221; transform_origin__hover_enabled=&#8221;on&#8221; text_text_color__hover_enabled=&#8221;on&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_3_text_color__hover_enabled=&#8221;on&#8221; header_3_text_color__hover=&#8221;#ffffff&#8221; z_index__hover=&#8221;20&#8243; z_index__hover_enabled=&#8221;on|desktop&#8221;]<\/p>\n<h3>Contact Details of the Responsible Party<\/h3>\n<p>Publishing the title and contact details of the person responsible for personal information on your company&#8217;s website<strong><span style=\"color: #fa4616;\">*<\/span><\/strong>.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.27.2&#8243; width=&#8221;90%&#8221; max_width=&#8221;1100px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; z_index__hover=&#8221;20&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/06\/apprendre.svg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|7px|7px|7px|7px&#8221; border_color_all=&#8221;rgba(51,51,51,0.39)&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.17)&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/06\/apprendre-ov.svg&#8221; background_enable_image__hover=&#8221;on&#8221; background__hover_enabled=&#8221;on|hover&#8221; background_color__hover=&#8221;#f16935&#8243; background_enable_color__hover=&#8221;on&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|hover&#8221; transform_rotate__hover_enabled=&#8221;on|hover&#8221; transform_skew__hover_enabled=&#8221;on|hover&#8221; transform_origin__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover=&#8221;130%|130%&#8221; z_index__hover=&#8221;900&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_font_size=&#8221;19px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;100px|30px|30px|30px&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;off|desktop&#8221; background_color__hover=&#8221;#f16935&#8243; transform_styles__hover_enabled=&#8221;off|hover&#8221; transform_scale__hover_enabled=&#8221;off|hover&#8221; transform_translate__hover_enabled=&#8221;off|hover&#8221; transform_rotate__hover_enabled=&#8221;off|hover&#8221; transform_skew__hover_enabled=&#8221;off|hover&#8221; transform_origin__hover_enabled=&#8221;off|hover&#8221; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/06\/seo-ov.svg&#8221; text_text_color__hover_enabled=&#8221;on&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_text_color__hover_enabled=&#8221;on&#8221; header_text_color__hover=&#8221;#ffffff&#8221; header_3_text_color__hover_enabled=&#8221;on&#8221; header_3_text_color__hover=&#8221;#ffffff&#8221; background_enable_image__hover=&#8221;on&#8221; z_index__hover=&#8221;20&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<h3>Incident Registry<\/h3>\n<p>Creation of an incident registry related to confidentiality<strong><span style=\"color: #fa4616;\">*<\/span><\/strong>.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.2&#8243; background_color=&#8221;#ffffff&#8221; background_image=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/06\/contenu.svg&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; transform_scale_last_edited=&#8221;off|desktop&#8221; transform_translate_last_edited=&#8221;off|desktop&#8221; transform_rotate_last_edited=&#8221;off|desktop&#8221; transform_skew_last_edited=&#8221;off|desktop&#8221; transform_origin_last_edited=&#8221;off|desktop&#8221; transform_styles_last_edited=&#8221;off|desktop&#8221; custom_padding=&#8221;|||&#8221; border_radii=&#8221;on|7px|7px|7px|7px&#8221; border_color_all=&#8221;rgba(51,51,51,0.39)&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_color=&#8221;rgba(0,0,0,0.17)&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/06\/contenu-ov.svg&#8221; background_enable_image__hover=&#8221;on&#8221; background__hover_enabled=&#8221;on|hover&#8221; background_color__hover=&#8221;#f16935&#8243; background_enable_color__hover=&#8221;on&#8221; transform_styles__hover_enabled=&#8221;on|hover&#8221; transform_scale__hover_enabled=&#8221;on|hover&#8221; transform_translate__hover_enabled=&#8221;on|desktop&#8221; transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;130%|130%&#8221; z_index__hover=&#8221;900&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_font_size=&#8221;19px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;100px|30px|30px|30px&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;off|hover&#8221; transform_scale__hover_enabled=&#8221;off|hover&#8221; transform_translate__hover_enabled=&#8221;off|hover&#8221; transform_rotate__hover_enabled=&#8221;off|hover&#8221; transform_skew__hover_enabled=&#8221;off|hover&#8221; transform_origin__hover_enabled=&#8221;off|hover&#8221; background_blend__hover=&#8221;normal&#8221; background_image__hover=&#8221;https:\/\/www.nivii.com\/wp-content\/uploads\/2019\/06\/programmation-ov.svg&#8221; text_text_color__hover_enabled=&#8221;on&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_3_text_color__hover_enabled=&#8221;on&#8221; header_3_text_color__hover=&#8221;#ffffff&#8221; background_enable_image__hover=&#8221;on&#8221; background__hover_enabled=&#8221;off|desktop&#8221; z_index__hover=&#8221;20&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<h3>Complaint Registry<\/h3>\n<p>Creation of a complaints registry related to confidentiality<strong><span style=\"color: #fa4616;\">*<\/span><\/strong>.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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transform_rotate__hover_enabled=&#8221;on|desktop&#8221; transform_skew__hover_enabled=&#8221;on|desktop&#8221; transform_origin__hover_enabled=&#8221;on|desktop&#8221; transform_scale__hover=&#8221;130%|130%&#8221; z_index__hover=&#8221;900&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;13px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_font_size=&#8221;19px&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;100px|30px|30px|30px&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221; transform_styles__hover_enabled=&#8221;off|hover&#8221; transform_scale__hover_enabled=&#8221;off|hover&#8221; transform_translate__hover_enabled=&#8221;off|hover&#8221; transform_rotate__hover_enabled=&#8221;off|hover&#8221; transform_skew__hover_enabled=&#8221;off|hover&#8221; transform_origin__hover_enabled=&#8221;off|hover&#8221; text_text_color__hover_enabled=&#8221;on&#8221; text_text_color__hover=&#8221;#ffffff&#8221; header_3_text_color__hover_enabled=&#8221;on&#8221; header_3_text_color__hover=&#8221;#ffffff&#8221; z_index__hover=&#8221;20&#8243; z_index__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<h3>Support<\/h3>\n<p>Personalized support to ensure compliance with Law 25.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;90%&#8221; max_width=&#8221;1100px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>(<span style=\"color: #fa4616;\">*<\/span>) Required<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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